Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of our application (referred to as the "Services"). In these Terms, "ZUYYU's Services" refers to ZUYYU’s platform, point of sale, and all associated features, technologies, items, products, software, hardware, and other functionalities provided through these offerings. This includes ZUYYU POS hardware (referred to as “Terminal”) and ZUYYU applications (collectively, the “Services”). By accessing or using our Application, you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, you are expressly prohibited from using our services.

2. Definitions

Service: The online ordering platform provided by Zuyyu Inc. to facilitate order placements, transactions, and related services.

User: Any individual or entity that accesses or uses the Service.

Business: A registered business entity using the Service for ordering products or services.

3. General Rules

By using our Application, you agree to adhere to the following conduct rules:

  • You shall use the Application only for lawful purposes.
  • You shall not engage in any behavior that may disrupt, overburden, or damage our Application.
  • You shall not attempt to gain unauthorized access to the Application or any connected systems or networks.
  • You shall comply with all applicable laws and regulations.
4. Registration and Account

4.1 Account Creation

To access certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. By creating an account on ZUYYU, you become the contracting party, referred to as the "Store Owner" for the services offered. You are authorized to use this account and must ensure that your store’s accurately displays your name, including your legal company name if applicable.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Fees and Payments

You agree to pay all fees associated with your account as specified in the product pricing plan you have chosen. We accept payments through Credit Cards, Debit Cards, PayPal, Net Banking, and other payments. Periodically, we may modify the prices for our Application, please be aware that any price increases will take effect after the current billing cycle ends. Your subscription will automatically renew at the end of each billing cycle unless you cancel your subscription or write email to us before the renewal date.

You can cancel your membership at any time, but please be aware that we do not offer refunds or credits for fees that have already been paid. You are responsible for paying any applicable taxes associated with your use of the application, as required by law.

Your payment information is processed securely. Zuyyu does not store your complete payment information but may store billing information for the purpose of billing and account management. Our application prices may change without prior notice. We retain the right to modify or terminate the access or any part of it without notice.

6. Restrictions on Use

Your use of the Application is subject to certain restrictions, including but not limited to restrictions on reverse engineering, decompiling, and unauthorized copying of our software. By using our software and online ordering system, provided by Zuyyu Inc, you agree to the following restrictions on use:

  1. Authorized Access: You may only use our software for authorized purposes and within the scope defined in your agreement with Zuyyu Inc.
  2. No Reverse Engineering: You shall not reverse engineer, decompile the software.
  3. No Distribution: You are not allowed to distribute, sublicense, or resell the software without express written consent from Zuyyu Inc.
  4. No Modification: You shall not modify or create derivative works based upon the software.
  5. No Unauthorized Access: You may not access or use the software in any way that violates applicable laws or the terms and conditions set forth by Zuyyu Inc.
  6. User Authentication: Users must authenticate themselves using authorized access credentials, and you must ensure these credentials are not shared or disclosed to unauthorized users.
  7. No Harmful Actions: You shall not use the software for any harmful or malicious activities, including introducing viruses, malware, or engaging in any other actions that could disrupt the integrity of the software or the user experience.
  8. Compliance: You agree to use the software in compliance with all applicable laws and regulations.
  9. User Data: You are responsible for the security and privacy of user data when using our software. Any data collected must be handled in accordance with data protection laws and our privacy policy.
  10. No Third-party Interference: You shall not interfere with, modify, or disrupt the software's functionality, including any third-party components integrated into the software.
  11. Support and Updates: Zuyyu Inc shall provide support and updates for the software as per the terms of the agreement, and any unauthorized attempts to modify or interfere with these updates are prohibited.
  12. Notification of Violations: If you become aware of any violation of these restrictions, you must notify Zuyyu Inc immediately.
  13. Intellectual Property Rights

At Zuyyu Inc, we take intellectual property rights and content seriously. All content featured on our website, including text, images, videos, and other materials, is either owned by Zuyyu Inc or used under proper authorization/licensors. It is protected by copyright laws and may not be used, reproduced, or distributed without our explicit consent.

Your use of our website implies your agreement to abide by these intellectual property rights and content policies. We may update these terms as needed, and it's your responsibility to stay informed about any changes. If you have questions or need to report intellectual property concerns, please contact us at support@zuyyu.com.

7. Zuyyu Privacy Policy

Your use of the Application is subject to our Privacy Policy. By using our Application, you consent to the collection and use of your data as outlined in the Privacy Policy.

8. Third-Party Applications

Zuyyu integrates with a variety of third-party applications, referred to here as "Third Party Applications." Accessing and using these Third Party Applications may necessitate your agreement to their terms of service and privacy policies, collectively known as "Third Party Terms." It is your responsibility to carefully review and comprehend these Third Party Terms before engaging with any Third Party Application. Please be aware that Zuyyu holds no liability for Third Party Applications.

While Zuyyu aims to provide prior notice whenever feasible, you acknowledge and accept that Zuyyu reserves the exclusive right, at any time and at our sole discretion, to suspend, restrict, disable access to, or remove any Third Party Application from Zuyyu without prior notification. Zuyyu incurs no liability in this regard, including, but not limited to, any loss of profits, revenue, data, goodwill, or other intangible assets.

This arrangement is established to ensure the efficient operation of Zuyyu application while allowing for the integration of various Third Party Applications.

9. Suspension and Termination

Zuyyu Inc reserves the right to suspend or terminate your account if you violate any of the terms and conditions outlined in our Terms of Service, including non-payment of fees, unauthorized use, or any misuse of the services.

After termination, you may no longer have access to your account and any data stored therein. Zuyyu will retain data for a specific duration after termination, as specified in our data retention policy.

Upon termination, any outstanding fees or charges will become immediately due and payable. Failure to pay these fees may result in further actions, including collections and legal proceedings.

If you believe that your account was suspended or terminated in error, you have the right to appeal the suspension or termination by contacting our support team.

10. Cancellation of Active Accounts

You may cancel your active account at any time by following the cancellation procedure specified by Zuyyu. This procedure may include providing notice through the account management dashboard, contacting customer support, or submitting a cancellation request via email.

Upon cancellation, your access to the application will be terminated. You will no longer have access to your account, including all data and content associated with it.

Cancellation does not exempt you from any outstanding fees or charges. Any remaining fees will be due immediately upon cancellation. Additionally, cancellation does not grant you a refund of any fees already paid.

If you believe that your account was canceled in error, you have the right to appeal the cancellation by contacting our support team.

11. Advertisers in the Application

The Application may contain advertisements. We are not responsible for the content, accuracy, or actions of advertisers. Zuyyu Inc is not responsible for the relationships or transactions between you and any advertisers whose advertisements are displayed in the application. Any disputes or issues related to these transactions should be addressed directly with the advertisers.

Advertisers may collect and use data as described in their own privacy policies. Zuyyu is not responsible for the data practices of advertisers. Zuyyu Inc reserves the right to review and approve advertisements that appear within the application. Advertisements must comply with our content guidelines, as specified by Zuyyu. We may remove or refuse to display any advertisement in the application at its discretion, without notice, for any reason.

12. Spamming and Illegal Activities

You agree not to engage in any spamming or illegal activities while using our application. Prohibited activities include but are not limited to:

  • Sending unsolicited or unauthorized promotional or commercial messages.
  • Distributing malware, viruses, or any harmful software.
  • Engaging in fraudulent activities.
  • Violating the legal rights of others.
  • Posting or sharing illegal, offensive, or infringing content.

Zuyyu Inc reserves the right to immediately terminate your account if you engage in spamming or illegal activities. You may also be subject to legal actions and reported to relevant authorities. If you encounter or suspect spamming or illegal activities within the application, please report them to Zuyyu's support team for investigation.

Zuyyu Inc takes data privacy seriously. Engaging in spamming or illegal activities may lead to the collection and sharing of your information with appropriate authorities, as required by law.

13. Confidentiality

Confidential Information refers to any non-public information, data, or content related to your business operations, customers, and any other proprietary information you store within the account. You agree to keep all Confidential Information confidential and to not disclose or share it with unauthorized third parties.

You may disclose Confidential Information to your authorized employees and contractors who need access to the information for the purpose of using the services. You are responsible for ensuring that they also maintain the confidentiality of this information.

You may require your authorized employees and contractors to sign a separate non-disclosure agreement to protect the confidentiality of the information. Zuyyu Inc will take reasonable measures to protect the security of your data stored within the account, but it is your responsibility to ensure the protection of your confidential information.

You are responsible for setting access controls and permissions for your employees and contractors to limit access to Confidential Information within the account.

14. Termination of Service

Zuyyu Inc reserves the right to terminate your account or discontinue the provision of services at our discretion, with or without cause and with or without notice. Zuyyu Inc may terminate your account immediately, without notice, for any material breach of these terms and conditions, including non-payment of fees, violation of laws, or any unauthorized use of the services.

After termination, you may no longer have access to your account and any data stored within. Zuyyu will retain data for a specific duration as specified in our data retention policy. Upon termination, any outstanding fees or charges will become immediately due and payable. Failure to pay these fees may result in further actions, including collections and legal proceedings.

15. Cancellation Policy

You may cancel your account at any time by following the cancellation procedure specified by Zuyyu Inc. This procedure may include providing notice through the account management dashboard, contacting customer support, or submitting a cancellation request via email.

Upon cancellation, your access to the services will be terminated, and you will lose access to your account, including all associated data and content. Cancellation does not relieve you of any outstanding fees or charges; any remaining fees will be immediately due upon cancellation. After cancellation, you may no longer have access to your account or any stored data. Additionally, cancellation does not grant you a refund of any fees already paid.

If you believe that your account was canceled in error, you have the right to appeal the cancellation by contacting our support team. This Cancellation Policy is subject to change. Any changes will be posted on our website and will take effect immediately.

16. Survival Note

Sections related to intellectual property rights, fees and payments, confidentiality, and limitations of liability shall survive the termination of these Terms. The limitations of liability, disclaimers, and indemnification provisions outlined in these Terms & Conditions shall continue to apply even after the termination or cancellation of your account. Any rights granted to Zuyyu under these Terms & Conditions that, by their nature, should survive termination, including, but not limited to, ownership rights, confidentiality obligations, and limitations of liability, shall survive any such termination.

Zuyyu Inc is not obligated to retain your data beyond the specified retention period. You are responsible for backing up and preserving any data you wish to retain beyond the scope of Zuyyu's data retention policy. These Survival Note are subject to change. Any changes will be posted on our website and will take effect immediately.

17. Copyright/Trademark

All content and trademarks featured in the application are the property of Zuyyu Inc. or its licensors. Zuyyu grants you a limited, non-exclusive, non-transferable license to use the content provided through the platform solely for the purpose of using the services. All trademarks, service marks, and logos used within the services are the trademarks or registered trademarks of Zuyyu Inc. You are not granted any right or license to use these trademarks without our prior written consent.

Zuyyu respects the intellectual property rights of others. If you believe that your copyright or trademark rights are being infringed upon through the use of the services, please contact us with a notice of infringement. These Terms & Conditions are subject to change. Any changes will be posted on our website and will take effect immediately.

18. Disclaimer / Liability

The Application are provided "as is" without warranties of any kind. We make no representations or warranties regarding the accuracy or completeness of content or the functionality of the Application. Zuyyu, its affiliates, and its employees shall not be liable for any direct, indirect, incidental, special, or consequential damages, or for any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the services. Zuyyu Inc is not responsible for any third-party services or products that you access through the services, and any use of such third-party services is at your own risk.

While Zuyyu takes reasonable measures to protect data security, we do not guarantee the security of your data. You are responsible for implementing your own security measures and ensuring data protection. Zuyyu is not engaged in providing professional advice, and any information or content provided through the services should not be considered a substitute for professional advice or judgment.

19. Force Majeure

Zuyyu Inc. is not liable for any failure or delay in the performance of its obligations due to causes beyond its control.

"Force Majeure" refers to any event or circumstance beyond the control of Zuyyu Inc that prevents or significantly hinders the performance of its obligations under these Terms & Conditions, including but not limited to natural disasters, acts of terrorism, war, government actions, and other unforeseeable events. Zuyyu shall not be held liable for any delay or failure to perform its obligations under these Terms & Conditions when such delay or failure is due to force majeure. This includes any interruptions, unavailability, or disruption of the services resulting from force majeure.

In the event of force majeure, Zuyyu Inc will make reasonable efforts to mitigate the impact and to resume normal service as soon as practicable. Zuyyu is not liable to compensate you or any third parties for any losses, damages, or inconveniences resulting from force majeure.

20. End of Terms of Service

These Terms & Conditions represent the entire agreement between you and Zuyyu Inc. regarding the services and supersede any prior agreements. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Zuyyu Inc. These Terms & Conditions are subject to change. Any changes will be posted on our website and will take effect immediately.

21. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at support@zuyyu.com.