Zuyyu Inc ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application (referred to as the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide

When you use our Services, you may provide us with personal and business information, including, but not limited to:

Contact Information: This includes your name, email address, phone number, and other contact details you voluntarily provide.

Account Registration Details: Information necessary to create and manage your account, such as usernames and passwords.

Payment Information: For payment processing, we may collect and store payment information for the purpose of billing and account management.

Business Details: Information about your business, including its name, location, type of establishment, and operational specifics.

Content: You may upload, submit, or display content through our Services, such as menus, images, descriptions, and other materials.

Communications: We may retain records of your communications and correspondence with us, including support requests and interactions with our team.

1.2 Information We Automatically Collect

We automatically collect certain information as you interact with our Services, including:

Device and Usage Information: This includes details about the device and browser you use, your IP address, device type, browser information, and operating system.

Log Data: Information related to your use of our Services, such as the features you use, actions you take, and date and time of your interactions.

Location Information: If you enable location-based features, we may collect and store information about your location.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Services. For detailed information about our use of cookies and how to manage them, please review our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including, but not limited to:

Providing and Maintaining Services: Your information is essential for delivering, maintaining, and improving our Services. It ensures the functionality of our Services and enables us to provide customer support.

Communication: We use your contact information to communicate with you, respond to your inquiries, provide updates about our Services, and deliver important notifications.

Analysis and Improvement: We analyze how you and others use our Services to identify areas for improvement and enhance the user experience.

Account Management: Your information is necessary for account creation, management, and the administration of subscriptions and billing.

Personalization: We aim to personalize your experience by tailoring content, recommendations, and features to your preferences.

Payments: Payment information is used for processing payments, subscriptions, and preventing fraudulent transactions.

Compliance: We use your information to comply with legal obligations, enforce our terms and policies, and protect the security of our Services.

Children's Online Privacy Protection: Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18.

Demo Login: When you use our demo login feature, we may collect and store data generated during your demo session for diagnostic and improvement purposes. This data is not used to identify you personally.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

With Service Providers: We share information with trusted service providers, contractors, and business partners who assist us in delivering our Services. These third parties are bound by confidentiality obligations and are prohibited from using your information for purposes other than providing services to us.

Legal Compliance and Protection: We may share your information to comply with legal obligations, respond to lawful requests, protect our rights, privacy, safety, or property, and to prevent or investigate fraud or security issues.

4. Your Choices

We respect your choices regarding your information:

Access and Correction: You may access and update your personal information through your account settings or by contacting our support team. We strive to maintain accurate, complete, and up-to-date information.

Marketing Communications: If you prefer not to receive promotional communications from us, you can opt out by following the instructions provided in those communications. Please note that even if you opt out, we may still send you non-promotional communications, such as essential service-related notices.

Cookie Settings: You can control the use of cookies and similar tracking technologies through your browser settings. For more information on cookies and how to manage them, please refer to our Cookie Policy.

5. Information Updates, Modifications, and Deletions

You have the option to update, modify, or delete the Personal Information you provided during registration on our Zuyyu applications by accessing your account on these platforms.

To delete your account, kindly send an email to sales@zuyyu.com.

In the event of account cancellation or subscription termination, we retain the right to store Personal Information for a limited duration, in compliance with legal requirements or our business needs, as long as there is a legitimate necessity to retain your Personal Information.

6. Security

We are committed to implementing physical, electronic, and managerial procedures to protect your Personal Information, mitigate the risk of unauthorized access, and ensure data security. These protective measures are designed with consideration for the sensitivity of the Personal Information we gather, process, and store, as well as the current technological landscape. Our practices adhere to widely accepted industry a standard, aiming to safeguard the Personal Information provided to us, both during its transmission and while it’s within our possession.

Our application is hosted in a secure server environment, fortified with firewalls and cutting-edge technologies that serve to prevent any external interference or unauthorized access. However, it's important to note that no method of data transmission over the Internet or via mobile devices, nor any electronic storage method, can claim to be entirely infallible, offering an absolute 100% guarantee of security. As a result, we cannot ensure or warrant the complete security of your data when using our services.

7. Investigation of Illegal Activity

We may disclose personal information to law enforcement and other authorities when required by law or when we believe it is necessary to prevent, investigate, or take action regarding illegal activities, fraud, or threats to the safety of any person.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will provide notice of any significant changes as required by law. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Cookie Policy

At Zuyyu Inc, we utilize both temporary and permanent cookies to enhance and secure your experience while using our services. These cookies collect various types of information when you access the application, view advertisements, or engage with other content available on the Zuyyu application.

Our primary use of cookies is for authentication, ensuring the security of your data and interactions. However, we may also leverage them to enhance the overall quality of our service. This includes storing your preferences and monitoring your usage patterns to provide you with a tailored and improved experience.

For detailed information about the use of cookies and how to manage them, please refer to our separate Cookie Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our privacy practices, or your personal data, please contact us at sales@zuyyu.com.